小球圈隐私政策 Spherely Privacy Policy
发布日期：2026年07月28日 | 生效日期：2026年07月28日 Published: July 28, 2026 | Effective: July 28, 2026
This English version is provided for convenience only. In the event of any inconsistency, the Chinese version shall prevail.
北京光跃极枢智能科技有限公司（以下统称“小球圈”或“我们”）高度重视您的个人信息与隐私安全。我们希望通过本《小球圈隐私政策》（以下简称“本政策”）向您说明，在您使用小球圈产品与服务的过程中，我们如何收集、使用、存储、共享和保护您的个人信息，以及您可以如何管理这些信息。
特别提示：在使用小球圈服务前，请您务必仔细阅读并充分理解本政策，尤其是与设备信息、设备标识、网络标识、剪切板信息、第三方 SDK、消息推送、统计分析和跨页面跳转相关的重要条款。确认您理解并同意后，再开始使用相关服务。
1. 我们如何收集和使用您的个人信息
我们仅在实现产品功能、保障服务安全稳定、开展必要统计分析、履行法定义务以及提供您主动选择的服务范围内处理个人信息。除法律法规另有规定或另行取得您的单独同意外，我们不会超出本政策所述目的、方式和范围处理您的个人信息。
1.1 您主动提供的信息
- 注册、登录账号时提供的手机号、验证码或第三方登录授权信息；
- 完善个人资料时提供的头像、昵称、简介、小球圈号等信息；
- 发布内容时上传的文字、图片、视频、音频、评论、私信及相关元数据；
- 联系客户服务、提交反馈或参与活动时提供的信息。
1.2 我们在您使用服务过程中自动处理的信息
| 信息类型 | 示例字段 | 处理目的 | 处理方式 | 处理范围 / 触发场景 |
|---|---|---|---|---|
| 设备与应用基础信息 | 设备型号、系统版本、App 版本、语言、时区、屏幕分辨率、网络类型 | 保障兼容性、提供基础服务、定位故障与优化体验 | 在您同意本政策后，由本 App 或已集成 SDK 在初始化或调用相关功能时自动采集并上传 | App 启动、页面浏览、功能调用、异常排查场景 |
| 设备标识与推送标识 | IDFV、IDFA（仅在系统授权情况下）、推送 Registration ID、SDK 生成的去标识化设备标识、登录账号标识 | 消息推送送达、设备去重、账号安全校验、统计分析 | 在您同意本政策后，通过系统接口或 SDK 接口自动生成、读取并加密传输 | 开启推送、登录、使用统计分析、归因分析或消息服务时 |
| 软件列表、MAC 地址及相关设备/网络标识信息 | 应用软件列表、设备 MAC 地址、SSID、BSSID，以及第三方 SDK 为实现相关功能而处理的其他设备标识或网络标识信息 | 用于消息推送、安全风控、反作弊、统计分析、归因分析、服务稳定性保障与兼容性判断 | 在您同意本政策后，仅在初始化或调用相关第三方 SDK / 服务时，由 SDK 根据其官方文档、系统接口、平台规则及系统版本能力自动读取、生成、去标识化处理并加密传输；如相关平台或系统版本已限制此类信息访问，则以平台实际可获取范围为准 | App 启动、开启推送、登录、使用统计分析、归因分析、即时通信、风险控制或异常排查等场景，且仅限实现对应功能所必需的范围 |
| 网络与日志信息 | IP 地址、网络状态、运营商信息、崩溃日志、错误日志、性能数据、消息送达日志 | 保障网络连接稳定、处理异常、提升消息触达率与服务质量 | 在您同意本政策后，由本 App 或 SDK 自动记录并上传 | App 启动、消息推送、即时通信、统计分析、崩溃排查场景 |
| 位置信息及相关权限信息 | 经纬度、定位权限状态 | 展示附近内容、提供基于位置的服务 | 仅在您主动开启定位权限并使用相关功能时调用 | 需要定位的具体功能场景 |
| 传感器信息 | 加速度传感器、陀螺仪传感器等设备传感器数据 | 实现运动记录、动作分析、运动轨迹计算等核心功能 | 仅在您使用运动记录、动作分析、轨迹计算等功能时调用 | 运动记录、视频/动作分析、运动轨迹计算等场景 |
| 剪切板（剪贴板）信息 | 剪切板中的文本、链接、口令码、邀请码或您主动复制、粘贴的内容 | 识别小球圈相关分享口令、邀请链接或活动口令，支持复制分享内容、粘贴输入内容、跳转至对应页面或绑定相关权益 | 仅在您主动使用复制、粘贴、分享、邀请、口令识别、跳转唤起等相关功能时读取或写入系统剪切板；如剪切板内容与小球圈服务无关，我们不会保存或上传无关内容 | 复制账号/链接/口令、粘贴内容、通过分享口令或邀请链接打开 App、参与活动或绑定权益等场景 |
| 媒体与内容信息 | 照片、视频、音频、文本、评论、私信及相关元数据；使用 AI 服务时所需的会话信息、运动类型、动作或视频片段上下文、运动记录或健康数据摘要 | 提供内容发布、视频与动作分析、云存储、互动交流，以及 AI 教练、动作指导、综合指导和实时指导服务 | 在您主动上传、拍摄、录音、编辑、发送内容，或主动进入相关 AI 功能并同意数据处理授权后处理 | 内容发布、AI 教练、动作指导、综合指导、实时指导、聊天和云存储场景 |
1.3 关于设备信息、软件列表及传感器的特别说明
为了保障软件与服务的安全运行、防止欺诈、排查崩溃原因以及进行数据统计，我们会收集您的设备MAC地址、软件安装列表（或应用列表）。
为了实现“小球圈”应用的运动记录与分析核心功能（如分析动作、计算运动轨迹等），我们需要调用您设备的特定类型传感器（包括但不限于加速度传感器、陀螺仪传感器等）。请您知悉，单独的传感器数据不属于个人隐私信息，只有在与其他信息结合能识别特定自然人时，才会作为个人信息保护。
- 为确保本政策与实际处理行为保持一致，我们在此特别说明：本 App 及接入的第三方 SDK 可能在不同系统平台、系统版本及系统权限状态下，处理应用软件列表、设备 MAC 地址、SSID、BSSID 及其他设备标识、网络标识或推送标识信息。
- 前述信息仅用于实现消息推送、统计分析、归因分析、崩溃监控、即时通信、安全风控、反作弊、兼容性判断和服务稳定性保障等与产品运行直接相关的目的，不会超出本政策所述范围另作他用。
- 除法律法规另有规定外，我们会在您同意本政策后，再初始化或调用相关统计分析、归因分析、推送、即时通信、崩溃监控等第三方 SDK；如果您拒绝同意，本 App 将不处理依赖前述 SDK 实现的相关信息，且部分功能可能无法正常使用。
- 如相关平台、系统版本或系统权限机制已限制软件列表、MAC 地址等信息的访问，则我们及第三方 SDK 仅会在平台实际允许的范围内处理相关信息。
- 如果第三方 SDK 的实际处理类型、目的、方式或范围发生变化，我们会及时更新本政策、第三方清单和 App 内提示，不会在未告知的情况下扩展处理范围。
1.4 关于剪切板信息的特别说明
为了实现分享口令识别、邀请链接识别、内容复制、快速粘贴、活动口令识别及页面跳转等功能，我们可能会读取或写入您设备的剪切板（亦称剪贴板）信息。我们仅会在您主动触发相关功能，或打开 App 后为识别是否存在小球圈相关口令、链接、邀请码时处理剪切板信息。
我们不会持续、频繁或在后台无关场景读取您的剪切板信息；如剪切板内容与小球圈服务无关，我们不会保存、上传或用于其他目的。您可以通过不使用相关复制/粘贴/口令识别功能、清空剪切板内容或通过系统设置限制相关访问来管理剪切板信息。
1.5 AI 服务与火山引擎云端处理
当您主动使用 AI 教练、动作指导、综合指导、实时指导或“AI 解读”等相关 AI 功能时，我们会在发送个人信息前，通过单独的“AI 服务数据处理授权”弹窗说明处理情况并征求您的明确同意。只有在您点击“同意并继续”后，我们才会根据您所使用的具体功能，将必要信息发送至第三方 AI 与云服务提供商北京火山引擎科技有限公司（火山引擎）处理。
根据您主动使用的功能，发送的信息可能包括：
- 文字与会话内容：您输入或选择发送的文字、语音转写文本、提问内容、会话标识及必要的上下文；
- 语音与音频：您主动录制或在实时指导中提供的麦克风音频，以及语音识别所需的信息；
- 图片与视频：您主动选择、上传或提交分析的图片、视频、视频片段及其相关元数据；
- 运动与服务上下文：运动类型、动作或视频分析数据、用户选择的运动记录或健康数据摘要，以及生成指导所需的其他上下文；
- 实时指导运行信息：RTC 房间与会话标识，以及建立实时连接所必需的设备型号、系统版本、网络类型、IP 地址和日志信息。
上述信息通过您主动输入、上传、拍摄、录音、选择记录或点击相关 AI 功能时收集，用于生成 AI 回复、动作指导、综合指导、AI 解读和实时指导结果，以及在实时指导场景中建立语音连接并识别语音。我们及火山引擎不会将这些信息用于与上述 AI 服务无关的目的。
AI 会话、语音转写文本、指导摘要及分析结果可能由小球圈保存至您的账号，用于展示历史记录、继续相关会话或提供您主动选择的后续服务。我们要求火山引擎仅按照提供相关 AI 与云服务所必需的范围处理信息，遵守适用法律和双方约定，并采取不低于本政策所述标准的安全与隐私保护措施，为共享的个人信息提供相同或同等水平的保护。
如果您不同意，我们不会因您本次点击而向火山引擎发送上述 AI 服务数据，您将无法使用 AI 教练、动作指导、综合指导、实时指导或相关 AI 解读功能，但 App 的其他功能不受影响。您的同意状态会保存在本机；同意一次后适用于上述 AI 功能。您可以在 App 的“我的 - 设置 - AI 服务数据处理授权”中撤回同意，撤回后下次使用相关 AI 功能时需要重新同意。撤回不影响撤回前基于有效同意已经完成的处理。详细信息请参阅《小球圈第三方信息共享清单》。
1.6 我们收集信息的主要用途
- 帮助您完成账号注册、登录与身份识别；
- 为您提供视频剪辑、内容发布、社区互动、训练分析与云端存储等服务；
- 保障产品和服务的安全稳定运行，处理异常、识别风险并进行优化；
- 响应您的咨询、投诉、建议与售后请求；
- 在您通过 Apple App Store 申请退款时，向 Apple 提供审核该笔退款所需的有限交易与权益使用信息；
- 在获得授权的前提下，开展统计分析、产品改进与运营活动。
2. 我们如何使用 Cookies 或同类技术
为确保服务的正常运行并优化体验，我们或合作伙伴可能会使用 Cookies、本地存储、日志文件及类似技术，用于保存状态、识别设备、统计分析、异常排查等。您可通过浏览器或设备设置进行相应管理，但部分设置调整可能影响服务的正常使用。
3. 我们如何共享、转让和公开披露个人信息
3.1 共享
除以下情形外，未经您单独同意，我们不会与小球圈之外的第三方共享您的个人信息：
- 为实现服务功能所必需的共享，例如与云存储、消息推送、登录认证、统计分析、归因分析、崩溃监控、即时通信等服务供应商共享必要信息；
- 在您通过单独弹窗明确同意后，将 AI 教练、动作指导、综合指导、实时指导或相关 AI 解读所需的文字、语音、图片、视频、会话和运动上下文，以及实时指导所需的 RTC、设备、网络和日志信息发送至北京火山引擎科技有限公司，用于生成您请求的 AI 回复和指导结果；
- 您主动选择或授权与第三方平台进行分享、登录或同步；
- 为维护平台安全、处理争议或响应合法请求所必需；
- 法律法规规定的其他情形。
3.1.1 Apple 退款审核
当您通过 Apple App Store 购买会员或其他应用内项目并向 Apple 申请退款时，Apple 可能向我们发送消费信息请求。基于您对本政策及相关服务协议的接受，我们可能通过加密的服务器接口向 Apple 提供以下有限信息：
- 与退款申请对应的 Apple 交易标识；
- 相关会员服务或应用内权益是否已经交付并可正常使用；
- 购买前是否提供试用、样例内容或功能说明；
- 根据该笔交易对应权益使用情况形成的退款建议。
上述信息仅用于协助 Apple 审核退款申请。我们不会为此目的共享您上传的视频、图片、音频、聊天内容或 AI 分析结果。Apple 将依据其规则独立作出退款决定，并按照其隐私政策处理和保留相关信息。
如您希望撤回对后续退款审核信息共享的同意，可通过本政策“联系我们”中列明的渠道提出。撤回不影响此前基于有效同意已经完成的处理，也不影响 Apple 已经开始或完成的退款审核。
3.2 转让
随着业务发展，我们可能发生合并、分立、资产转让或类似交易。若涉及个人信息转移，我们将依法要求接收方继续受本政策约束，并通过合理方式告知您。
3.3 公开披露
我们仅会在取得您的单独同意或法律法规明确要求的情况下公开披露您的个人信息。
4. 我们如何存储和保护个人信息
4.1 存储地点与期限
我们在中华人民共和国境内运营中收集和产生的个人信息，通常存储在中国境内。部分第三方服务提供商可能根据其服务器部署情况，在境内或境外处理与其服务直接相关的数据。对于此类情况，我们会要求第三方按照适用法律法规保护您的个人信息，并在必要时通过补充规则、单独告知或更新本政策的方式向您说明。除法律法规、监管要求或另有约定外，我们会在实现本政策目的所必要的最短期限内保留您的个人信息。
4.2 安全措施
我们采取合理可行的安全措施保护您的个人信息，包括访问控制、身份认证、数据传输加密、日志审计与内部权限管理等。尽管如此，互联网并非绝对安全的环境，请您妥善保管账号及设备信息。
如果发生个人信息安全事件，我们将根据法律法规要求，及时向您告知事件的基本情况、可能影响、已采取或将采取的处置措施，以及您可以采取的风险防范措施。
5. 您如何管理个人信息
- 访问与更正：您可以在 App 的“我的 - 设置”等页面查看、补充或修改账户资料；
- 删除：在符合法律法规的情况下，您可以申请删除部分个人信息；
- 撤回授权：您可通过系统设置关闭相册、相机、定位、麦克风等权限；对于剪切板信息，您可通过不使用相关复制、粘贴、口令识别功能、清空剪切板内容或系统设置限制相关访问；对于 AI 服务数据处理授权，您可在 App 的“我的 - 设置 - AI 服务数据处理授权”中撤回；对于向 Apple 提供后续退款审核信息的授权，您可通过本政策列明的联系方式向我们提出撤回；
- 注销账号：您可在 App 中按指引申请注销账号；
- 获取与投诉：若您对个人信息处理有疑问，可通过本页联系方式与我们沟通。
6. 第三方服务
我们的服务中可能集成第三方 SDK、链接或服务，用于实现登录、分享、推送、统计分析、归因分析、崩溃监控、即时通信、云存储、AI 教练、动作指导、综合指导及实时 AI 语音指导等功能。相关第三方对信息的收集和处理受其自身规则约束。
除法律法规另有规定外，我们会在您同意本政策后，再初始化统计分析、归因分析、推送、即时通信、崩溃监控等相关 SDK；涉及向火山引擎发送个人信息的 AI 服务，仅在您主动使用相关功能并通过单独弹窗明确同意后调用。如果您不同意，本 App 仍可提供其他功能，但 AI 教练、动作指导、综合指导、实时指导或相关 AI 解读功能将无法使用。
关于第三方服务的名称、提供方、使用目的、处理信息类型、触发方式和隐私政策链接，请您参阅《小球圈第三方信息共享清单》。
6.1 第三方 SDK 目录
7. 未成年人保护
我们重视未成年人个人信息保护。如您是未成年人，应在监护人同意与指导下使用我们的服务。监护人如对被监护人的个人信息保护有疑问，可通过本页联系方式与我们联系。
8. 政策更新
为提供更好的服务，我们可能适时修订本政策。未经您明确同意，我们不会削减您依据本政策享有的合法权利。若本政策发生重大变化，我们会通过网页、App 内通知或其他合理方式提示您。
联系我们
如果您对本文件有任何疑问、意见或建议，请通过以下方式与我们联系：
公司名称：北京光跃极枢智能科技有限公司
联系地址：北京市丰台区王佐镇沙锅商业街616号04号楼2276号
电子邮箱：tennislab.tech@foxmail.com
APP内联系：我的 - 设置 - 联系我们
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Beijing Guangyue Jishu Intelligent Technology Co., Ltd. (collectively, “Spherely”, “we”, “us”, or “our”) attaches great importance to the protection of your personal information and privacy. This Spherely Privacy Policy (the “Policy”) explains how we collect, use, store, share, and protect your personal information when you use Spherely products and services, and how you may manage such information.
Important Notice: Before using Spherely services, please read this Policy carefully and fully understand it, especially the important clauses related to device information, device identifiers, network identifiers, clipboard information, third-party SDKs, push notifications, analytics, and cross-page navigation. Please start using the relevant services only after confirming your understanding and agreement.
1. How We Collect and Use Personal Information
We process personal information only to the extent necessary to provide product functions, maintain service security and stability, conduct necessary analytics, comply with legal obligations, and deliver services you actively choose to use. Unless otherwise required by law or separately consented to by you, we will not process your personal information beyond the purposes, methods, and scope described in this Policy.
1.1 Information You Provide Voluntarily
- Mobile phone number, verification code, or third-party login authorization information provided during registration or sign-in;
- Avatar, nickname, profile, Spherely handle, and other profile information you choose to complete;
- Text, images, videos, audio, comments, direct messages, and related metadata you upload when posting content;
- Information you provide when contacting customer service, submitting feedback, or participating in activities.
1.2 Information We Automatically Process During Your Use of the Service
| Category | Example Data | Purpose | Processing Method | Scope / Triggering Scenarios |
|---|---|---|---|---|
| Basic device and app information | Device model, OS version, app version, language, time zone, screen resolution, network type | Compatibility assurance, core service delivery, troubleshooting, and experience optimization | Automatically collected by the App or integrated SDKs after you consent to this Policy and when the relevant features are initialized or used | App launch, page browsing, feature invocation, and diagnostics scenarios |
| Device identifiers and push identifiers | IDFV, IDFA (only where system authorization is available), push Registration ID, SDK-generated pseudonymous device identifiers, account identifiers | Push delivery, deduplication, account security verification, and analytics | Automatically generated, read, and securely transmitted through system APIs or SDK APIs after consent | Push enablement, sign-in, analytics, attribution analysis, and messaging services |
| Installed app lists, MAC addresses, and related device/network identifiers | Installed app lists, device MAC addresses, SSID, BSSID, and other device or network identifiers processed by third-party SDKs to deliver relevant functions | Push notifications, security risk control, anti-fraud, analytics, attribution analysis, service stability, and compatibility checks | Processed only after you agree to this Policy and only when relevant third-party SDKs or services are initialized or invoked. Such information may be automatically read, generated, pseudonymized, and securely transmitted according to the SDK documentation, system APIs, platform rules, and OS-version capabilities. If platform or OS restrictions apply, the actually accessible scope will be limited accordingly | App launch, push enablement, sign-in, analytics, attribution, instant messaging, risk control, and troubleshooting scenarios, and only to the extent necessary for the corresponding function |
| Network and log information | IP address, network status, carrier information, crash logs, error logs, performance data, message delivery logs | Network stability, issue handling, delivery optimization, and service quality improvement | Automatically recorded and uploaded by the App or SDKs after consent | App launch, push notifications, instant messaging, analytics, and crash diagnostics |
| Location-related information | Coordinates and location permission status | Nearby content display and location-based services | Called only when you actively enable location permission and use a location-related feature | Specific features that require location services |
| Sensor information | Device sensor data such as accelerometer and gyroscope data | Motion recording, action analysis, movement trajectory calculation, and other core features | Called only when you use motion recording, action analysis, trajectory calculation, or related features | Motion recording, video/action analysis, movement trajectory calculation, and related scenarios |
| Clipboard information | Text, links, passcodes, invitation codes, or content you actively copy or paste from the clipboard | Identifying Spherely-related sharing passcodes, invitation links, or activity codes; supporting copy, paste, page redirection, or benefit binding features | Read from or written to the system clipboard only when you actively use copy, paste, sharing, invitation, passcode recognition, or deep-link redirection features. If clipboard content is unrelated to Spherely services, we will not store or upload unrelated content | Copying account IDs, links, or passcodes; pasting content; opening the App through sharing passcodes or invitation links; participating in activities; or binding benefits |
| Media and content information | Photos, videos, audio, text, comments, direct messages, and related metadata; session information, sport type, action or video-clip context, and workout or health-data summaries needed for AI services | Content publishing, video and action analysis, cloud storage, interaction features, AI Coach, Stroke Guidance, Comprehensive Guidance, and Real-Time Guidance | Processed when you actively upload, capture, record, edit, or send content, or after you actively enter a relevant AI feature and consent to data processing | Content publishing, AI Coach, Stroke Guidance, Comprehensive Guidance, Real-Time Guidance, chat, and cloud storage scenarios |
1.3 Special Notes on Device Information, Installed App Lists, and Sensors
To safeguard the secure operation of the software and services, prevent fraud, investigate crash causes, and conduct data statistics, we collect your device MAC address and software installation list or app list.
To implement the core motion recording and analysis features of the Spherely app, such as action analysis and movement trajectory calculation, we need to access specific types of sensors on your device, including but not limited to accelerometers and gyroscopes. Please note that standalone sensor data is not personal private information; it will be protected as personal information only when combined with other information that can identify a specific natural person.
- To keep this Policy aligned with our actual processing activities, we specifically note that the App and integrated third-party SDKs may process installed app lists, device MAC addresses, SSID, BSSID, and other device, network, or push identifiers depending on the platform, OS version, and permission status.
- Such information is used only for purposes directly related to operating the service, including push notifications, analytics, attribution, crash monitoring, instant messaging, security risk control, anti-fraud, compatibility checks, and service stability, and will not be used beyond the scope described in this Policy.
- Unless otherwise required by applicable law, we initialize or invoke third-party SDKs for analytics, attribution, push notifications, instant messaging, and crash monitoring only after you agree to this Policy. If you decline, the App will not process the information that relies on those SDKs, and some features may not function properly.
- If the relevant platform, OS version, or permission mechanism restricts access to installed app lists, MAC addresses, or similar data, we and the third-party SDKs will process such information only within the scope actually permitted by the platform.
- If the actual categories, purposes, methods, or scope of processing by a third-party SDK change, we will update this Policy, the third-party list, and in-app notices in a timely manner instead of expanding the processing scope without notice.
1.4 Special Notes on Clipboard Information
To provide features such as sharing passcode recognition, invitation link recognition, content copying, quick pasting, activity code recognition, and page redirection, we may read from or write to your device clipboard. We process clipboard information only when you actively trigger the relevant feature, or when the App is opened to identify whether the clipboard contains Spherely-related passcodes, links, or invitation codes.
We will not continuously or frequently read your clipboard, nor will we read it in unrelated background scenarios. If clipboard content is unrelated to Spherely services, we will not store, upload, or use it for other purposes. You may manage clipboard information by not using related copy, paste, or passcode-recognition features, clearing clipboard content, or limiting related access through system settings.
1.5 AI Services and Volcengine Cloud Processing
When you actively use AI Coach, Stroke Guidance, Comprehensive Guidance, Real-Time Guidance, AI Insights, or a related AI feature, we present a separate “AI Service Data Processing Consent” notice and request your explicit consent before sending personal information. Only after you tap “Agree and Continue” will we send information necessary for the specific feature to the third-party AI and cloud service provider Beijing Volcano Engine Technology Co., Ltd. (Volcengine).
Depending on the feature you actively use, the information sent may include:
- Text and conversation content: text you enter or choose to send, speech transcripts, questions, session identifiers, and necessary conversation context;
- Voice and audio: microphone audio you actively record or provide during Real-Time Guidance, and information needed for speech recognition;
- Images and videos: images, videos, video clips, and related metadata that you actively select, upload, or submit for analysis;
- Sport and service context: sport type, action or video-analysis data, workout or health-data summaries you select, and other context required to generate guidance;
- Real-Time Guidance operation information: RTC room and session identifiers, and the device model, OS version, network type, IP address, and log information necessary to establish the real-time connection.
This information is collected when you actively enter, upload, capture, record, select a record, or tap a relevant AI feature. It is used to generate AI replies, Stroke Guidance, Comprehensive Guidance, AI Insights, and Real-Time Guidance results, and, for Real-Time Guidance, to establish the voice connection and recognize speech. Neither Spherely nor Volcengine will use this information for purposes unrelated to the AI services described above.
Spherely may retain AI conversations, speech transcripts, guidance summaries, and analysis results in your account to display history, continue a related conversation, or provide a follow-up service you actively choose. We require Volcengine to process information only to the extent necessary to provide the relevant AI and cloud services, comply with applicable law and our agreements, and apply security and privacy safeguards no less protective than those described in this Policy, thereby providing the same or an equivalent level of protection for shared personal information.
If you decline, we will not send the AI service data described above to Volcengine as a result of that interaction. AI Coach, Stroke Guidance, Comprehensive Guidance, Real-Time Guidance, and related AI Insights will be unavailable, but other App features will not be affected. Your consent status is stored locally on your device, and a single consent applies to the AI features listed above. You may withdraw consent in “Me - Settings - AI Service Data Processing Consent.” After withdrawal, you will be asked to agree again the next time you use a related AI feature. Withdrawal does not affect processing already completed on the basis of valid consent. See the Spherely Third-Party Information Sharing List for details.
1.6 Main Purposes of Collection
- To help you complete account registration, login, and identity recognition;
- To provide video editing, content publishing, community interaction, training analysis, and cloud storage services;
- To ensure service stability and security, handle anomalies, identify risks, and improve the product;
- To respond to your inquiries, complaints, suggestions, and after-sales requests;
- To provide Apple with limited transaction and entitlement usage information needed to review a refund you request through the Apple App Store;
- To conduct statistical analysis, product improvement, and operational activities with proper authorization where required.
2. How We Use Cookies or Similar Technologies
To ensure normal service operation and improve your experience, we or our partners may use cookies, local storage, log files, and similar technologies to preserve status, identify devices, perform analytics, and troubleshoot issues. You may manage these technologies through your browser or device settings, but some changes may affect the normal use of the service.
3. How We Share, Transfer, and Publicly Disclose Personal Information
3.1 Sharing
Except in the following situations, we will not share your personal information with parties outside Spherely without your separate consent:
- Sharing necessary to implement service functions, such as with cloud storage, push notification, login authentication, analytics, attribution analysis, crash monitoring, instant messaging, and other service providers;
- After obtaining your explicit consent through a separate notice, sending text, voice, images, videos, conversation and sport context required for AI Coach, Stroke Guidance, Comprehensive Guidance, Real-Time Guidance, or related AI Insights, together with RTC, device, network, and log information required for Real-Time Guidance, to Beijing Volcano Engine Technology Co., Ltd. to generate the AI replies and guidance results you request;
- When you actively choose or authorize sharing, login, or synchronization with a third-party platform;
- When necessary to maintain platform security, resolve disputes, or respond to lawful requests;
- Other circumstances required by laws and regulations.
3.1.1 Apple Refund Reviews
When you purchase a membership or another in-app item through the Apple App Store and request a refund from Apple, Apple may send us a consumption information request. Based on your acceptance of this Policy and the applicable service agreements, we may provide Apple with the following limited information through an encrypted server-to-server interface:
- The Apple transaction identifier associated with the refund request;
- Whether the related membership service or in-app entitlement was delivered and functioning;
- Whether a trial, sample content, or functional description was provided before purchase;
- Spherely's refund preference based on use of the entitlements associated with that transaction.
This information is used only to assist Apple's review of the refund request. We do not share your uploaded videos, images, audio, chat content, or AI analysis results for this purpose. Apple independently makes the refund decision under its rules and processes and retains the information under its privacy policy.
You may withdraw your consent for future refund-review information sharing by contacting us through the channels listed in the “Contact Us” section of this Policy. Withdrawal does not affect processing already completed on the basis of valid consent or a refund review that Apple has already started or completed.
3.2 Transfer
As our business develops, we may undergo mergers, demergers, asset transfers, or similar transactions. If personal information is transferred, we will require the receiving party to continue being bound by this Policy in accordance with applicable law and will notify you through reasonable means.
3.3 Public Disclosure
We will publicly disclose your personal information only with your separate consent or where expressly required by laws and regulations.
4. How We Store and Protect Personal Information
4.1 Storage Location and Retention
Personal information collected and generated during our operations in the People's Republic of China is generally stored within China. Some third-party service providers may process data directly related to their services inside or outside China depending on their server deployment. In such cases, we require those providers to protect your personal information in accordance with applicable laws and regulations and will explain the situation through supplementary rules, separate notices, or updates to this Policy where required. Unless otherwise required by law, regulation, or agreement, we retain your personal information for the shortest period necessary to achieve the purposes described in this Policy.
4.2 Security Measures
We adopt reasonable and feasible security measures to protect your personal information, including access control, identity authentication, transmission encryption, log auditing, and internal permission management. However, the internet is not an absolutely secure environment, so please safeguard your account and devices appropriately.
If a personal information security incident occurs, we will notify you in accordance with applicable law about the basic circumstances, possible impact, remedial measures we have taken or will take, and steps you may take to mitigate risks.
5. How You May Manage Your Personal Information
- Access and Correction: You may view, supplement, or modify account information through pages such as “Me - Settings” in the App;
- Deletion: Subject to applicable law, you may request deletion of certain personal information;
- Withdrawal of Authorization: You may disable permissions such as photo library, camera, location, and microphone in system settings. For clipboard information, you may choose not to use related copy, paste, or passcode-recognition features, clear clipboard content, or limit related access through system settings. You may withdraw consent for AI service data processing in “Me - Settings - AI Service Data Processing Consent.” To withdraw consent for future sharing of refund-review information with Apple, contact us through the channels listed in this Policy;
- Account Cancellation: You may apply to cancel your account following the in-app instructions;
- Inquiry and Complaint: If you have questions regarding our processing of personal information, you may contact us through the channels listed on this page.
6. Third-Party Services
Our services may integrate third-party SDKs, links, or services for functions such as login, sharing, push notifications, analytics, attribution analysis, crash monitoring, instant messaging, cloud storage, AI Coach, Stroke Guidance, Comprehensive Guidance, and real-time AI voice coaching. The collection and processing of information by such third parties are governed by their own rules.
Unless otherwise required by law, we initialize SDKs related to analytics, attribution, push notifications, instant messaging, and crash monitoring only after you agree to this Policy. AI services that send personal information to Volcengine are invoked only after you actively use the relevant feature and explicitly consent through a separate notice. If you do not agree, other App features remain available, but AI Coach, Stroke Guidance, Comprehensive Guidance, Real-Time Guidance, and related AI Insights will be unavailable.
For the names of third-party services, providers, purposes, information types, triggering methods, and privacy policy links, please refer to the Spherely Third-Party Information Sharing List.
6.1 Third-Party SDK Directory
| SDK Name | Developer | Purpose | Scope of Personal Information Collected | Privacy Policy Link |
|---|---|---|---|---|
| APP支付客户端SDK | 支付宝(杭州)信息技术有限公司 | Provides Alipay payment services within the App | Device identifiers, network status, transaction information, etc. | https://opendocs.alipay.com/open/54/01g6qm#%E6%94%AF%E4%BB%98%E5%AE%9D%20App%20%E6%94%AF%E4%BB%98%E5%AE%A2%E6%88%B7%E7%AB%AF%20SDK%20%E9%9A%90%E7%A7%81%E6%94%BF%E7%AD%96 |
| 地图SDK | 北京高德图强科技有限公司 | Provides map display and related services | Location information, device identifiers, network status, etc. | https://lbs.amap.com/pages/privacy/ |
| 定位SDK | 北京高德图强科技有限公司 | Enables location functions and records movement trajectories | Location information, device identifiers, Wi-Fi information, etc. | https://lbs.amap.com/pages/privacy/ |
| 对象存储 OSS SDK | 阿里云计算有限公司 | Uploads and downloads cloud storage data such as images and videos | Device identifiers, network status, etc. | https://terms.alicdn.com/legal-agreement/terms/privacy_policy_full/20240202100310511/20240202100310511.html |
| 微信 OpenSDK | 深圳市腾讯计算机系统有限公司 | Supports WeChat login, WeChat sharing, and related functions | Device identifiers, network status, app list, etc. | https://support.weixin.qq.com/cgi-bin/mmsupportacctnodeweb-bin/pages/RYiYJkLOrQwu0nb8 |
| 性能分析 SDK | 杭州阿里云智能科技有限公司 | Analyzes App crashes and optimizes performance | Device identifiers, crash logs, network status, etc. | https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html?spm=a2c4g.11186623.0.0.598730e5wsglWa |
| 灯塔 SDK | 深圳市腾讯计算机系统有限公司 | Data statistics and analysis | Device identifiers, network status, etc. | https://privacy.qq.com/document/preview/a19a8cf4f2354306b137a7db39d32024 |
| 美摄 SDK | 北京美摄网络科技有限公司 | Provides video recording, editing, and image processing functions | Camera/microphone permissions, device information, sensor information, etc. | https://www.meishesdk.com/compliance-guide |
| 轻量版地图SDK | 北京高德图强科技有限公司 | Provides lightweight map display functions | Location information, device identifiers, network status, etc. | https://lbs.amap.com/pages/privacy/ |
| 远程日志 SDK | 杭州阿里云智能科技有限公司 | Collects application error logs for troubleshooting | Device identifiers, error log information, etc. | https://terms.aliyun.com/legal-agreement/terms/suit_bu1_ali_cloud/suit_bu1_ali_cloud202112071754_83380.html?spm=a2c4g.11186623.0.0.598730e5wsglWa |
7. Protection of Minors
We value the protection of minors' personal information. If you are a minor, you should use our services under the consent and guidance of your guardian. If a guardian has questions regarding the protection of a minor's personal information, please contact us through the channels listed on this page.
8. Policy Updates
To provide better services, we may revise this Policy from time to time. Without your explicit consent, we will not reduce the lawful rights you enjoy under this Policy. If material changes are made, we will notify you through the website, in-app notices, or other reasonable means.
Contact Us
If you have any questions, comments, or suggestions about this document, please contact us through the following channels:
Company: Beijing Guangyue Jishu Intelligent Technology Co., Ltd.
Address: No. 2276, Building 04, 616 Shaguo Commercial Street, Wangzuo Town, Fengtai District, Beijing, China
Email: tennislab.tech@foxmail.com
In-App Contact: Me - Settings - Contact Us
Additional Note: If you are not satisfied with our response, especially if you believe our personal information handling has harmed your lawful rights and interests, you may also file a complaint with competent regulators or seek remedies in accordance with applicable law.